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Information Technology Services creates opportunities for faculty, staff and students to grow, transform and innovate. We collaborate with departmental, college and regional campus IT units to provide a rich, integrated and secure environment for teaching, learning, service and research.

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What's happening

eCampus Ultra becomes default for Fall 2025 courses

All eCampus courses will be in Ultra by default beginning with the Fall 2025 semester. ITS has developed a self-paced, asynchronous training. Instructors may self-enroll in the training at any time.

More information about eCampus Ultra

Zoom Phone Training Sessions Available

Morgantown campus groups have begun transitioning to Zoom Phone, with additional migrations scheduled throughout the summer. Training is available.

Read more on Zoom training

Activate your WVU Login account in new Okta platform

To reduce costs and complexity, WVU has implemented Okta, a new identity management platform. All WVU Login account holders must activate within 90 days to maintain access to WVU systems.

More info on Okta

Connect With Us

Service Desk Hours and Contact

Service Desk Hours

Monday – Friday: 7:30 a.m. – 8 p.m.
Saturday and Sunday: Noon – 8 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

IT Help Center

Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.

See Schedule